Privacy Policy

Alberta Animal Services (herein known as AAS) recognizes the importance of privacy and the sensitivity of your Personal Information (as defined below). AAS believes in protecting your privacy. This policy outlines how we manage your Personal Information and safeguard your privacy. By providing Personal Information to us, you agree to the terms of this policy. However, we are committed to continuous improvement and value your input. We welcome your comments and/or suggestions for improving this policy. If you have any concerns, please contact us at the address at the end of this policy. This policy covers our treatment of Personal Information that we collect, both through our website and through communications or interaction we may have with you (such as emails, telephone conversations, face-to-face or correspondence). This policy also covers our treatment of any information shared with us by third parties. Since AAS regularly reviews all of its policies and procedures, we may change this policy from time to time and such changes will be effective from the date of revision.

MEANING OF “Personal Information”
“Personal Information” means personally identifiable information, including without limitation names, addresses, financial and credit information (such as provided by donators to AAS)and consumer preference information.

If you provide comments to AAS regarding your experience at our animal shelter or adoption centre, use credit cards pay for a donation or AAS merchandise, sign up for AAS mailing list, seek employment opportunities at AAS, or have other interactions with AAS, you may provide us with certain Personal Information related to those interactions. AAS does not and will not give, sell, rent, share or loan your Personal Information to others except with your prior permission, as disclosed in this policy, as may be permitted or required by law, or in certain cases if we engage a third party to provide services to us and the third party is bound by confidentiality obligations. AAS takes reasonable steps to ensure that your Personal Information is kept safe from loss, unauthorized access, modification or disclosure.

Personal Information will be retained in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection or as may be required or permitted by law, after which time it will be destroyed or made anonymous unless you further consent to its continued retention. We will generally notify you of the purposes of the collection, use and disclosure of the Personal Information at the time of collection, unless the purpose is obvious and you voluntarily provide the information (as in the case of providing your credit card to pay for a donation) or we are required or authorized by law to do so. Without limiting the foregoing, AAS may collect, use and disclose particular types of Personal Information as follows:

If you voluntarily provide us with comments on your experiences at AAS, we may use that information in order to respond to, keep a record of, administer and make known within AAS your comments or inquiries.

If you enter an AAS contest or promotion, we will use any Personal Information provided in order to conduct and administer the contest or promotion in accordance with its rules. We may also contact you regarding promotions we believe will be of interest to you.

You can visit the AAS website without registering or providing any Personal Information at all. However, at certain portions of our website, such as the “Contact Us” page, swag donations, and animal complaint pages, website visitors may provide us with certain Personal Information. Please remember that you control what Personal Information you provide to AAS while visiting our website. We cannot guarantee the confidentiality or security of any e-mail communications or information sent by you to us via the website. If you wish to send us confidential information, please notify us first to make arrangements. AAS website does use cookies for logged in users, registered donators and for commenters. Our website contains links to other sites, which are not governed by this policy. You should read the individual privacy policies of such websites, and make an informed decision whether or not to use these sites based on their privacy practices and terms of use.

Should you have any further questions or concerns about the privacy of information you provide to AAS, or if you wish to contact us regarding what Personal Information of yours we have on file, accessing or updating your Personal Information, withdrawing consent to our use of Personal Information please feel free to contact us at the following address:

By Mail:
Alberta Animal Services
4640 61 Street,
Red Deer Alberta, Canada
T4N 2R2

By Phone:
(403) 347-2388

By Email:

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